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Lord Pizza
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Privacy Policy

Last updated: 08/27/2026

1. Refund & Return Policy

At Lord Pizza, we want every customer to enjoy their order. If there is ever an issue with your purchase, we are here to help. Please review our refund and return guidelines below.

Order Accuracy Issues  

If your order is incorrect, missing items, or not prepared as requested, please contact us within 30 minutes of receiving it. We will gladly remake the item or provide an appropriate solution.

Quality Concerns                                              

If you receive an item that is not up to our quality standards, please notify us immediately. We may request a photo of the item so we can address the issue and improve our service.

Refund Eligibility   

Refunds may be issued in the following situations:

  • Duplicate order or duplicate charge
  • Order not received
  • Incorrect order that cannot be corrected
  • Verified quality issue

Refunds are issued back to the original payment method. Please allow 3–5 business days for your bank to process the refund.

Non‑Refundable Situations 

We cannot offer refunds for:

  • Orders where the customer changes their mind after food is prepared
  • Items that were consumed more than halfway
  • Delivery delays caused by weather, traffic, or factors outside our control

Cancellations                                            

Orders may be canceled within 5 minutes of placing them. After food preparation begins, cancellations may not be eligible for a refund.

Contact Us

If you need help with an order, please contact us:

Lord Pizza

Phone: 1- 508-699-8111

Email: lordpizzerianattleborough@gmail.com

Address: 554 Kelley Blvd, North Attleborough, MA 02760

Accepted Payment Methods 🟦 Visa 🟥 Mastercard 🟩 American Express 🟧 Discover

2. Delivery Policy

We offer delivery within our local service area. Delivery times are typically 30–60 minutes, depending on traffic, weather, and order volume. Delivery fees and minimums vary by location and are shown at checkout.

Customers must provide an accurate address and phone number. If we cannot reach you or access the delivery location, the order may be marked as completed.

If your order is missing, or has an item, incorrect, or has an issue, please contact us immediately. Refunds or adjustments are handled case‑by‑case.

Contact Us  

For delivery questions or issues, please contact us:

Lord Pizza

Phone: 1- 508-699-8111

Email: lordpizzerianattleborough@gmail.com

Address: 554 Kelley Blvd, North Attleborough, MA 02760

3. Collection of PI

We and our service providers collect Personal Information in a variety of ways, including through the Services. For example, we collect Personal Information through the Services when you sign up for an account, place an order, or contact customer services. We need to collect Personal Information in order to provide the requested Services.

4. Use of personal information

We and our service providers use Personal Information for the following purposes:
  • Providing the functionality of the Services and fulfilling your requests.
  • Providing you with our newsletter and/or other (personalized) marketing materials.
  • Analyzing Personal Information for business reporting.
  • Aggregating and/or anonymizing Personal Information

5. Disclosure of personal information

We share Personal Information with [include any service providers, third-party credit card and payment processing service providers] and Oracle, the processor and provider of the Oracle Restaurants eStore Platform. You can learn more about the Oracle Restaurants eStore Privacy Policy here.

6. Security

We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. If you have questions about our security practices, please notify us in accordance with the “Contacting Us” section below.

7. Rights and access

You may have a right to know, access, erase, and correct the Personal Information we hold about you and if you would like to exercise these rights, please contacts us at the contact information below.

8. Retention period

The criteria we use to determine a data retention period include:
  • The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using the Services);
  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period before we can delete them); or
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

9. Sensitive information

We ask that you not send us, and you not disclose, any other sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, biometrics or genetic or health characteristics, criminal background, or trade union membership) on or through the Services.

10.Contacting Us

If you have any questions or complaints about this Privacy Policy, please contact us at [EMAIL ADDRESS], or:
[POSTAL ADDRESS]

11. Updates to this privacy policy

We may make important changes to this Privacy Policy and the legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised.